Return Policy

Customer satisfaction is our priority. If you receive a damaged, defective, or incorrect item, we’re here to help!

1. Eligibility for Returns

You can request a return if:
✔ You received a damaged, defective, or incorrect product.
✔ The return request is made within 3 days of receiving the order.
✔ The item is unused, in its original packaging, and in the same condition as received.

2. Non-Returnable Items

• Products that have been used, washed, or altered.
• Items returned without original packaging or missing accessories.
• Orders refused upon delivery without a valid reason.
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3. Return Process

1. Contact Us – Reach out to our customer support at +212 750-305044 within 3 days of receiving your order.
2. Provide Details – Share your order number and photos of the product showing the issue.
3. Return Approval – Once approved, we will guide you on the return process.
4. Exchange or Store Credit – We will offer a replacement, store credit or cash refunds after verifying the returned item.
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4. Refunds

• We do not offer cash refunds.
• Refunds are processed as store credit or product exchange.
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5. Important Notes

• Shipping costs for returns may apply unless the item is defective or incorrect.
• Returns that do not meet our policy will not be accepted.

For any questions, feel free to contact us at +212 750-305044.

Thank you for shopping with Triplebladed! 😊